Frequently Asked Questions

General questions
Car screens
Smart Box
Dash cam
Smart scooters
  • What is a Smart Box?

    A device that transforms your existing factory screen into a smart screen without the need to replace it.

  • How do I know if the device will fit my car?

    If your car model supports Apple CarPlay

  • Are there any videos that explain how to use the device?

    Yes, it is available through our communication channels or via this link.

  • Can I try the device before buying it?

    Yes, by visiting one of our branches

  • I bought the smart box and it didn't work, how do I return it?

    Easy returns—contact us through our communication channels.

  • Does it require professional installation?

    All you need to do is connect the cable to the power port between the screen and the device.

  • What are the device specifications?

    Click here to view

  • Does it support the Arabic language?

    Yes

  • Can I install an internet SIM card?

    Yes, and it works as a router.

  • Is 8GB of RAM available?

    Yes

  • Can I increase the area?

    Yes, via external memory

  • Does it use Shahid and Google Maps?

    Yes

  • Do I need to connect to the internet?

    According to your needs

  • Does it require periodic updates?

    Yes, continuous updates

  • Does it affect the car warranty?

    Absolutely not

  • What makes a smart box special?

    Warranty, try before you buy, continuous updates

  • How do I know if a dash cam will fit my car?

    The dash cam fits all types of cars

  • Dash Cam 360?

    Yes, it is available

  • Do you have three cameras?

    Yes, it is available

  • Tracking and monitoring children?

    Yes, and you need a chip.

  • Can I call her?

    Yes

  • Should I use it as evidence in accidents?

    Yes, that's what it was made for.

  • Does it record automatically?

    Yes

  • Recording while the car is off?

    Yes, it has a motion sensor.

  • Imagine it at night?

    Yes

  • Battery Type?

    Capacitor or fuse—without a traditional battery

  • Does it affect the car battery?

    It may have an effect if installed without its cables.

  • Does it connect to a lighter?

    Yes

  • Does it have a memory card?

    Yes, 64GB free

  • Can I connect it to my mobile phone?

    Yes, via the app

  • Can I browse the recordings?

    Yes, very easily

  • How do I install it?

    At one of our centers or by a technician

  • Is there an installation service at my location?

    Yes, in Riyadh, Jeddah and Dammam

  • Does it affect the car warranty?

    Absolutely not

  • How do I know which scooter is right for me?

    According to the specifications that suit you

  • Can I try it?

    Yes, by visiting our centers

  • For daily errands?

    Yes, with safety measures in place.

  • How fast is it?

    45 km/h

  • Are there any lights?

    Yes, front, rear, and some side

  • Foldable?

    Most of them, with the exception of some species

  • Does he work in the highlands?

    Yes

  • How far does he walk?

    From 50 to 70 km

  • How long does shipping take?

    4 to 8 hours

  • Is it rainproof?

    Rain-resistant only

  • Can I connect it to my mobile phone?

    Some species support this

  • Does it fit in the car trunk?

    Yes

  • Is there a warranty?

    Yes, one year on the battery and circuit.

  • Can I try out the screen?

    Yes, at one of the maintenance centers

  • Do you have a technician who can install it at my location?

    Yes, through the Njik service

  • Can I install a rear camera?

    Yes

  • Are you using Google Maps?

    Yes, all Android screens

  • Does it have CarPlay?

    Only some of them

  • Can I connect my mobile phone?

    Yes

  • Does it affect the car battery?

    no

  • Has the sound improved?

    Less than the original agency's voice

  • Can I connect the dash cam?

    Yes, via product RM-208

  • Does it have a SIM card slot?

    Some products

  • Split screen?

    Yes

  • Do the rear screens connect to the front screens?

    Yes, installation time

  • What is the warranty period?

    two years

  • What makes it special?

    Service quality and specifications

  • Are you a Roadmaster dealer?

    We are not agents, we are brand owners

  • Is there an installment plan available through Tamara and Tabby?

    Yes, it is available